Therapeutic Crisis Intervention (TCI) Training of Trainers (TxT) Program

TACT joins forces with Cornell University to provide a five-day TCI ‘Train the Trainer’ course to equip agencies with the capacity to train their own staff and implement the TCI system throughout their organisation.

This intensive five-day TCI train-the-trainer certification course provides organisations with the opportunity to develop an in-house training capacity in the TCI curriculum. Participants will develop knowledge, skills, and attitudes in the TCI curriculum necessary to deliver the training to staff in their organisations. Participants will have the chance to participate, practice, and receive feedback in conducting activities to gain immediate training experience. Training techniques such as role playing, leading small group discussions, using guided fantasies, conducting practice sessions, and using audio-visual aids will be demonstrated. Participants will receive all the necessary materials to conduct the TCI training program in their agency.

Program Objectives

Participants will be able to:

  • Proactively prevent and/or de-escalate a potential crisis situation with a child or young person
  • Manage a crisis situation in a therapeutic manner, and, if necessary, intervene physically in a manner that reduces the risk of harm to children and staff
  • Process the crisis event with children and young people to help improve their coping strategies
  • Effectively deliver TCI training in their agencies 

Program Outline

Day 1: Crisis as Opportunity.

Crisis is defined and ways that adults can prevent a crisis situation are identified. Participants are taught how to maintain self-control in preventing or handling a crisis through awareness of their own personal feelings and values, the young person's needs and wants, and environmental effects on behaviour.

Day 2: Triggering and Escalation.

Verbal and nonverbal techniques for crisis prevention and de-escalation are presented. How to avoid crisis cycles, use protective interventions, and methods to de-escalate a potentially violent child are practiced.

Day 3: Escalation, Outburst, and Recovery.

Life Space Interviewing (LSI) techniques are taught and methods to deescalate a potentially violent child are practiced. The rationale for safety interventions is explained and situations when restraint should and should not be used are discussed. The use of various physical intervention techniques and safety concerns are discussed and practiced.

Day 4: Outburst and Recovery.

Participants practice Life Space Interviewing. Safety concerns and documentation issues are discussed. Participants have opportunities to practice the use of various physical intervention techniques.

Day 5: Implementing the TCI System.

Life Space Interviewing is practiced and the elements of the TCI system are reviewed. All participants are tested for certification.

Intended Audience

This course is for trainers, managers, counsellors, and care workers capable of training therapeutic crisis intervention techniques. If participating in the physical intervention part of the program, participants must be capable of moderate physical activity.


Participants who successfully complete the course receive a trainer's reference and activity guide, a DVD and PowerPoint CD, and a student workbook.

Cost is inclusive of lunch/refreshments each day, Reference Guide, Student Workbook and other course materials.

2017 TCI Train the Trainer (2018 will be scheduled in October 2017)


  • Clock Duration: 5 Days
  • location pin Availability: Offered Nationally

Register for Training:

25 - 29 September 2017

Therapeutic Crisis Intervention: Train the Trainer, Brisbane

location pin
The Benevolent Society
189 Coronation Drive
Milton QLD, 4064
5 Days
8:45am - 5pm
$2270.00 each

inc GST

20 - 24 November 2017

Therapeutic Crisis Intervention: Train the Trainer, Perth

location pin
Mounts Bay Waters Apartment Hotel
122 Mounts Bay Road
Perth WA, 6000
5 Days
8:45am - 5pm
$2270.00 each

inc GST