Therapeutic Crisis Intervention: Train the Trainer

The Therapeutic Crisis Intervention program (TCI) presents a trauma-informed crisis prevention and intervention model designed to teach staff how to help children & young people learn constructive ways to handle crisis and regulate stressful feelings of hurt, failure, frustration and anger.  

TCI is primarily intended for those who care for children and young people living in out-of-home-care, school settings and foster care families. Read more.

Therapeutic Crisis Intervention (TCI) Training of Trainers (TxT) Program

Registration and payment for courses below,

For onsite TCI train the trainer opportunities for your service, please contact the TACT Team on 1300 093 715

TACT joins forces with Cornell University to provide a five-day TCI ‘Train the Trainer’ course to equip agencies with the capacity to train their own staff and implement the TCI system throughout their organisation.

This intensive five-day TCI train-the-trainer certification course provides organisations with the opportunity to develop an in-house training capacity in the TCI curriculum. Participants will develop knowledge, skills, and attitudes in the TCI curriculum necessary to deliver the training to staff in their organisations. Participants will have the chance to participate, practice, and receive feedback in conducting activities to gain immediate training experience. Training techniques such as role playing, leading small group discussions, using guided fantasies, conducting practice sessions, and using audio-visual aids will be demonstrated. Participants will receive all the necessary materials to conduct the TCI training program in their agency.


Program Objectives

Participants will be able to:

  • Proactively prevent and/or de-escalate a potential crisis situation with a child or young person
  • Manage a crisis situation in a therapeutic manner, and, if necessary, intervene physically in a manner that reduces the risk of harm to children and staff
  • Process the crisis event with children and young people to help improve their coping strategies
  • Effectively deliver TCI training in their agencies


Program Outline

Day 1: Crisis as Opportunity.

Crisis is defined and ways that adults can prevent a crisis situation are identified. Participants are taught how to maintain self-control in preventing or handling a crisis through awareness of their own personal feelings and values, the young person's needs and wants, and environmental effects on behaviour.

Day 2: Triggering and Escalation.

Verbal and nonverbal techniques for crisis prevention and de-escalation are presented. How to avoid crisis cycles, use protective interventions, and methods to de-escalate a potentially violent child are practiced.

Day 3: Escalation, Outburst, and Recovery.

Life Space Interviewing (LSI) techniques are taught and methods to deescalate a potentially violent child are practiced. The rationale for safety interventions is explained and situations when restraint should and should not be used are discussed. The use of various physical intervention techniques and safety concerns are discussed and practiced.

Day 4: Outburst and Recovery.

Participants practice Life Space Interviewing. Safety concerns and documentation issues are discussed. Participants have opportunities to practice the use of various physical intervention techniques.

Day 5: Implementing the TCI System.

Life Space Interviewing is practiced and the elements of the TCI system are reviewed. All participants are tested for certifications


Tailored to Your Business

At TACT, we are aware of the challenges agencies face and understand there is no one size fits all approach when it comes to training and support. Talk to us about how we can tailor our courses to suit your business needs.