1. I am interested in accessing supports or services that I cannot locate on the TACT site?

    TACT Training and Consultancy prides itself on the ability to be tailored and provide supports dependent on individual and organisational needs. Please contact us to discuss how TACT can support your individual or organisational needs.1300 093 715 or admin@tacttraining.org.au


  2. Do I need to go through TCI as a participant before I can attend training to become a TCI trainer?

    Applicants to the Train-the-Trainer program must have completed direct TCI training if it is currently implemented at your organization. If you are at an agency that does not currently have TCI, please contact the TACT team; admin@tacttraining.org.au or 1300 093 715 to discuss how you can be supported. 

    The TCI Train the Trainer Course is designed to provide a deeper understanding of the content and focuses on participant assessment and training skills as opposed to attending the course as a participant. Many activities are not presented in full and without attending core training as a participant and having previous competence in the material, it is a significant challenge. Attendance alone does not certify a trainer.



  3. How do i register to attend a TCI Train the Trainers Course or Update?

    Everything you need to register for the initial TCI training of trainers, or a TCI Update is available on this web site.

    TCI 5 Day Train the Trainer Courses and Registration; CLICK HERE

    TCI Families 5 Day Train the Trainer Courses and Registration; CLICK HERE

    TCI 2 Day Update Courses and Registration; CLICK HERE

    TCI 1 Day Update Courses and Registration; CLICK HERE

    To register for a TCI Training of Trainers or Update, you will need to do the following:

    • Complete the online registration process for the appropriate class.
    • Provide payment via credit card payment or select the 'invoice me' option
    • Registrations TACT receives are accepted on a first-paid first-served basis, and there is limited space in each offering, and classes have been filling up very quickly, we recommend that you register and submit payment as early as possible to avoid being “shut out” of a training you would like to attend.


  4. How often am I required to attend a TCI Update as a TCI Trainer?

    A certified associate TCI Trainer is able to train TCI within their agency for a period of 2 years. A TCI Trainer is not certified to train TCI outside 2 years without attending a TCI 2 Day Update. Once this is completed, a TCI Trainer will be certified for an additional 2 years.

    Once a TCI Trainer has attended two 2 Day TCI Updates, they qualify to be able to attend a 1 Day TCI update to maintain trainer certification.

    If a TCI Trainer's certification surpasses 3 years since core training or an update, Trainer certification is expired and they are required to attend a TCI Train the Trainer course as a new participant.

    All TCI Updates present additional material to the core TCI Training. Attendance alone does not provide recertification. Participants will be required to pass a knowledge exam and physical skills dependent on TCI certification.

    For update courses and further information see the following links;

    2 Day TCI Updates; CLICK HERE    1 Day TCI Updates; CLICK HERE




  5. Can I get trained in TCI without the TCI Physical Skills?

    Yes. TCI trainers and/or staff can be certified to train or use TCI without the physical restraints, which are optional and only part of the TCI system.

  6. Can I get trained in just the TCI Physical Skills?

    No. The physical restraints are not a stand alone set of skills. Staff must be trained in the complete TCI system in order to be certified to use TCI skills, which include the physical restraints.

  7. How many participants can I train?

    The maximum ratio of staff to trainers is 10 to 1,

    The TCI Course is designed to be a co-trainer model, Recommendations are 2 trainers and up to 20 participants. This allows suitable resources for active and passive training roles, participant coaching, feedback, observations and support.

  8. How many days is TCI Training?

    The length varies depending on participant physical skills. The agenda requires a minimum of 20 hours for participants completing TCI without any physical skills. This allows suitable time for all activities and participant assessments. 

    TCI with all physical skills requires a minimum of 28 hours of TCI training.

  9. How can I purchase materials to conduct TCI training?

    Direct training materials are available ONLY to TCI trainers whose certification is valid and current. If you are a certified TCI trainer, and you need direct TCI training materials for your staff training, you may purchase: 

    - TCI Participant Workbooks $19.95 postage fee included
    - TCI Participant Certificates $19.95 (package of 20) postage fee included

    These are accessible via our online shop; CLICK HERE


    If you have misplaced any of your TCI trainer materials, you may order replacements. Contact TACT on 1300 093 715 or admin@tacttraining.org.au

     Again, these items are only available to TCI Trainers.

  10. How many hours are required for a direct TCI refresher for staff?

    The minimum recommended hours for TCI refreshers for staff are six hours every six months with an annual re-testing/re-certification. RCCP recommends quarterly refreshers for three hours in length for staff whenever possible.

  11. How do i become a Professional TCI Trainer and train external to my service?

    To become a professionally certified TCI Trainer, you must initially be a TCI Associate Trainer for a minimum of 12 months and deliver at least 4 TCI training. Following this you are required to attend a 'Professionally Certified Trainer' 2 Day TCI Update. Once this is completed you will compile a portfolio for submission. Additional tasks and details can be found on the  "TCI Trainer Certification Guidelines" brochure (page 7) in the resources section; CLICK HERE

  12. Can I train outside my agency?

    No. TCI Associate Certified trainers may only provide direct training within their home organization, agency, or school in which they are employed. TCI Associate Certified trainers and/or their home organization, agency, or school may not charge a fee to individuals or organizations for the TCI training (unless there is a current Professionally Certified trainer as a part of the training). For any questions please contact TACT.

    **For further information and additional details, please click the "TCI Trainer Certification Guidelines" brochure in the resources section; CLICK HERE

  13. Where Is TCI Being Practiced?

    Worldwide, over 3000 professionals have been certified as TCI trainers. Trainers are located throughout the United States, Canada, the United Kingdom, Ireland, Israel, Australia, New Zealand, Bermuda, Vietnam, and the Republic of Korea.


  14. How Was TCI Developed?

    In 1979 with a grant from the National Center of Child Abuse and Neglect (NCCAN) staff of the Family Life Development Center (FLDC) at Cornell University undertook a study of child abuse and neglect in New York State group care institutions. The purpose of this study was to assess the nature and extent of child abuse and neglect when it occurs in the institutional setting, and to identify those factors associated with its incidence. Factors associated with the incidence of abuse and neglect included the inappropriate use of discipline, isolation and restraint, and poor management practices. FLDC staff spent many months researching other crisis intervention curricula, meeting with child care experts, and visiting child care agencies in order to develop a comprehensive training program that addressed the issues outlined in the research. TCI training was developed and pilot-tested at approximately eight facilities from the study sample of sixteen. Concurrently, the entire sample was involved in the testing of a model response system in reporting and investigating child abuse. From 1981 to 1982, child abuse reports (not instances of abuse) in those facilities that had pilot-tested the Cornell curriculum decreased by forty percent. In those sample facilities, which were not exposed to the new training materials, reporting child abuse increased by more than two hundred percent. (Note: By virtue of being in the sample, all of these agencies were much more likely to be sensitive to reporting issues and were, therefore, more likely to make a report.)