FAQs

Tact Training and Consultancy prides itself on the ability to be tailored and provide supports dependent on individual and organisational needs.

Please contact us to discuss how we can support your individual or organisational needs.

1300 093 715 or admin@tacttraining.org.au

TCI Training is designed as a co-trained course for the purposes of skills development and coaching.

For training purposes, the ratio of staff to trainers is 10 to 1. Recommendations are 2 trainers and up to 20 participants. This allows suitable resources for active and passive training roles, participant coaching, feedback, observations and support.

To become a professionally certified TCI Trainer, you must initially be a TCI Associate Trainer for a minimum of 12 months and deliver at least 4 TCI training.

You are also required to attend a 'Professionally Certified Trainer' 2 Day TCI Update.

The final task is to compile a portfolio for submission.

Additional tasks and details can be found on the "TCI Trainer Certification Guidelines" brochure (page 7) in the resources section. CLICK HERE

Generally, if an Update is listed specifically for a course, that is the certification required.

For example, if the course states "TCI Schools [Update name}", then it is specifically for Schools accredited trainers. Other trainers are unable to attend.

Broadly, some Updates can be attended by any certified TCI trainer. These include: Post Crisis Response, Designing Refresher Training, Complex Needs & Neurodiversity, Conflict Resolution, Documentation, Advanced or Professional Training Skills.

The information provided about each Update will specify if it is for only certain certifications. If there is no specification, then any certified TCI trainer can attend.

Implementation of the TCI System recommends regular refresher training to support staff in applying the skills and knowledge gained through training.

Both TCI7 and TCI for Schools recommend regular refreshers for staff are a minimum six hours every six months with an annual re-testing in knowledge and six-monthly retesting in any physical interventions.

Best practice recommends quarterly refreshers for three hours in length for staff whenever possible.

In 1979 with a grant from the National Center of Child Abuse and Neglect (NCCAN) staff of the Family Life Development Center (FLDC) at Cornell University undertook a study of child abuse and neglect in New York State group care institutions. The purpose of this study was to assess the nature and extent of child abuse and neglect when it occurs in the institutional setting, and to identify those factors associated with its incidence. Factors associated with the incidence of abuse and neglect included the inappropriate use of discipline, isolation and restraint, and poor management practices. FLDC staff spent many months researching other crisis intervention curricula, meeting with child care experts, and visiting child care agencies in order to develop a comprehensive training program that addressed the issues outlined in the research.

TCI training was developed and pilot-tested at approximately eight facilities from the study sample of sixteen. Concurrently, the entire sample was involved in the testing of a model response system in reporting and investigating child abuse. From 1981 to 1982, child abuse reports (not instances of abuse) in those facilities that had pilot-tested the Cornell curriculum decreased by forty percent. In those sample facilities, which were not exposed to the new training materials, reporting child abuse increased by more than two hundred percent.

(Note: By virtue of being in the sample, all of these agencies were much more likely to be sensitive to reporting issues and were, therefore, more likely to make a report.)

The length varies depending on the specific course and physical interventions being taught.

TCI7 and TCI for Schools require a minimum of 20 hours for participants completing only the prevention and de-escalation techniques. With physical intervention techniques, the course ranges from 22 to 28 hours. This allows suitable time for all activities and participant assessments.

TCI for Families is designed to be held across 7 sessions of 3.5 hours each.

TCI is designed as a Crisis Intervention prevention and de-escalation system. The physical skills are not designed to stand-alone aside from the rest of the training. Staff must be trained in the complete TCI system in order to be certified to use TCI physical skills, which include restraints.

Worldwide, trainers are located throughout the United States, Canada, the United Kingdom, Ireland, Israel, Australia, New Zealand, Bermuda, Vietnam, and the Republic of Korea.

TCI Training is regularly used by services such as:

• Out-Of-Home Care Services;
• Foster Care Settings;
• Juvenile Justice Programs;
• School Settings;
• Hospitals and Inpatient Care Facilities;
• Disability Care Services;
• Day Programs and Outreach Services.

Direct training materials are available ONLY to TCI trainers whose certification is valid and current. If you are a certified TCI trainer, and you need direct TCI training materials for your staff training, you may purchase:

• TCI for Families Student Workbooks
• TCI for Schools Student Workbooks
• TCI Student Workbooks

These are accessible via our online shop; CLICK HERE

Applicants to the Train-the-Trainer program must have completed direct TCI training if it is currently implemented at your organisation.

If you are at an agency that does not currently have TCI, please contact the TACT team on: admin@tacttraining.org.au or 1300 093 715 to discuss how you can be supported.

The TCI Train the Trainer Course is designed to provide a deeper understanding of the content and focuses on participant assessment and training skills as opposed to attending the course as a participant. Many activities are not presented in full and without attending core training as a participant and having previous competence in the material, it is a significant challenge. Attendance alone does not certify a trainer.

TCI Training is designed as a co-trained course for the purposes of skills development and coaching.

For training purposes, the ratio of staff to trainers is 10 to 1. Recommendations are 2 trainers and up to 20 participants. This allows suitable resources for active and passive training roles, participant coaching, feedback, observations and support.