TCI Update: Post-Crisis Response

This Update is designed to support implementation of the TCI System through focussing on the importance of the supervisor/coach and the post crisis multilevel response.

 The TCI Post-Crisis Response (TCI-PCR) update provides materials to assist TCI certified trainers in designing and implementing the TCI Post-Crisis Multilevel Response Model (PCR). Topics include, how to address the emotional needs staff may have when managing aggressive clients; how the supervisor, after crisis incidents reflecting, can support front line staff; and utilising the Post-Crisis Multilevel Response Model (immediate debriefing, LSI, documentation, incident review with staff, and team review). 

Participants will be able to:

• Analyse the effect of a crisis on staff members and the organization
• Demonstrate immediate debriefing strategies
• Use the LSI process more effectively with the youth after crisis
• Use documentation to assist in the post-crisis response
• Demonstrate the incident review process with the staff member(s)
• Demonstrate the incident review process with the team

Demonstrate the incident review process with the team, using the incident report and the individual crisis support plan (ICSP)

Kindly note that attendance for this update session is restricted to individuals who have successfully completed the TCI Train the Trainer program (TCI7, TCIF4, or TCIS2). Thank you for your understanding and cooperation.